When you open a RT ticket, you get an auto-response. It’s precisely because of that that we can’t accept spam on this address. The auto-response let you know that your request has been recorded, and there’s always the web interface to check if your request is there.

Concerning Joey, he’s the oldest DSA member of the team and while there’s no clear leader of the team, he can’t be fired except maybe by the DPL. I haven’t asked Joey why he behaves so, but I expect it’s out of frustration. He’s known to have had troubles with the ftpmasters and his teammates elmo/neuro are the ftpmasters. Joey avoids the discussion and it’s very difficult to have his opinion on this subject.

Unfortunately, your announcement shocked me a bit. First, considering how many pieces of documentation reference debian-admin@lists.debian.org, I consider it unacceptable to simply void that address.

Furthermore, expecting the sender to include “Debian RT” in the subject is not spam protection but a major nuisance. Since I expect mails without the text in the subject to be silently discarded (which is the only sensible thing to do in today’s world), the effect of forgetting to add that subject at any point in time will have exactly the same effect as mailing DSA today: you’ll never know if or when your mail will be read. Claiming that you’ll notice when you don’t get an RT ticket confirmation is unrealistic in my eyes.

Spam is a problem we all have to deal with, but there are very good ways of doing so today. Expecting the sender to keep your mailbox clean is not a solution.

And if Joey is being so unccoperative, why is he still a DSA? Or have people actually tried to find out why he is not using RT or reading the lists?